Rescheduling a missed lesson is always our most recommended option! However, if a lesson cannot be rescheduled, your monthly tuition rate will not change. Periodic excused absences have already been factored into the tuition rate and therefore credits and/or refunds are not offered.
Holidays have already been calculated into the overall monthly tuition rate! To see which holidays have specifically been included in our calculations, please refer to the GENERAL POLICIES section. For this reason, the monthly tuition rate will not change.
An excused absence is an absence where at least 48 hours notice is given. Illnesses and emergencies can also count as an excused absence in most circumstances. Lessons cancelled with less than 48 hours notice for non-emergency or illness related reasons are considered unexcused and will not be rescheduled.
Yes! We offer both in-person and virtual lessons at this time. We may use virtual lessons for make up/rescheduled lessons as needed. Both options are great and over the past two years we have truly become experts in virtual music education!